Getting calls about missing nbn™ boxes? Save yourself some time.
nbn™ connection boxes are a permanent fixture of a home
It is a requirement that nbn™connection boxes remain at the property when the home changes hands. This is the same as keys, stoves or garage remotes.
This equipment must be included as a permanent fixture of the property for change of ownership and rentals.
The nbn™ connection box belongs with the ‘sold’ sticker and sales agents should:
- Include the nbn™ connection box in the contract of sale material
- Ensure the nbn™ connection box is in place at post-settlement inspections and in final
communications with vendors
The nbn™ connection box belongs with the new tenant and new lease and property managers should:
- Include the nbn™ connection box in the initial condition report and inventory
- Ensure the nbn™ connection box is included in entry, exit and routine inspections
What to look for
The nbn™ connection box should have an nbn™ logo present on the front of the box and will usually be signed ‘Property of nbn’. Examples below:
Need more information?
Download the Home is where the nbn™ box is e-book guide and share with your team.
This is a paid partnership with nbn™ to help improve the connection experience for Australians moving home.
Read the REIA partnership announcement here.
‘nbn’ and nbn logos are trade marks of nbn co ltd